Frequently Asked Questions

Creating an UNO account is simple and takes less than 2 minutes. Download the UNO app from the App Store or Google Play, tap "Get Started," and follow the prompts to enter your email, create a password, and verify your identity. You'll need a valid government ID and a selfie for verification.

Absolutely. UNO uses bank-level security with 256-bit encryption to protect your data and funds. Your deposits are held with our FDIC-insured banking partners, meaning your money is protected up to $250,000. We also offer two-factor authentication and biometric login for extra security.

UNO offers a full suite of financial tools including instant transfers, bill splitting, savings with competitive APY, international money transfers, rewards on purchases, and exclusive perks. Our app is designed to be simple and intuitive, making managing your money effortless.

Most transfers within UNO are instant. Bank transfers typically arrive within 1-3 business days, depending on your bank. International transfers usually arrive within minutes to the recipient's bank account or mobile wallet, though some destinations may take up to 24 hours.

Our support team is available 24/7. You can reach us through the in-app chat, email us at support@uno.com, or call our helpline. We also have a comprehensive Help Center with guides and tutorials. Most inquiries are resolved within a few hours.